Creating an account
Creating an eBayDiy account is easy. Just click "Sign Up" from the eBayDiy homepage. After filling in your email, username and password, you will be asked to verify your email
Can I create multiple accounts?
We only allow users to create one account each.
Managing your account
Profile info
You can change your username and profile description by tapping on your photo on your profile page. We recommend having a profile photo to increase shoppers’ trust.
If you want to create a new password or change your email, you can do this by going to your profile > Settings > My addresses.
Shipping address
To update your shipping address going to your profile > Settings > My addresses. You currently can’t ship to APO addresses.
Note: If you use a PO Box as your mailing address ask your local Post Office if you can use a PO Box Street Address to receive FedEx deliveries.
Notifications
If you need to update your notifications or phone number, go to your profile > Settings > Notifications. Feel free to toggle on or off your notifications at any time. We highly recommend that you keep yourself opted in to push and SMS notifications to stay on top of your transactions.
Payment methods
You can update your payment methods and bank account by going to your profile > Settings underneath Account Settings.
Followers
Check out who’s following you and who you’re following on your profile page beneath your photo. You can follow another seller or shopper by tapping “Follow” on their profile page.
Keeping your account protected
Keep your information secure by using a strong password and making sure to never share it. Double check that you’ve used the correct email and phone number on your account.
Be sure to avoid clicking through any questionable emails that don’t look like they came from eBayDiy.